Privacy Policy

Summary

Introduction

This privacy policy governs the privacy of users (you, your, client) of the website https://ivesfut.com (“Website”) and the application provided and operated by us, FUTURE INVEST (“we”, “our”) and describes what personal data (“Personal Data”) is collected and how it is used, processed, stored, and managed by us, in accordance with applicable law, while you visit or use our website, our Android and iOS mobile applications (“Applications”), and our services (“Services”).

The reference to FUTURE INVEST means the reference to FUTURE INVEST EU, UAB, a company registered in Lithuania, official registration number 306044056, and having its official registered address at Eišiškių Sodų 18-oji street, 11, Vilnius, Lithuania (“FUTURE INVEST”).

Before reading this privacy policy, we advise you to carefully read our terms of use and our cookie policy to get a complete overview of the terms and rules regarding the use of our website and our services.

This privacy policy is also considered a privacy notice intended to provide you with information on why and how we collect and process your personal data.

If you use our Services, it means that you have read all the terms and rules mentioned. By consenting to use our Services, you expressly accept this Privacy Policy and expressly consent to the processing of your personal data as stated herein. The consent you give under this Privacy Policy is considered given in writing.

General Dispositions

This privacy policy is governed, interpreted, and enforced in accordance with the laws of the European Union. These provisions may not apply exclusively in cases where the applicable law prevails or supersedes. If any provision of this privacy policy is, or is deemed to be, unenforceable or invalid under the law, this will not affect the enforceability or validity of the other provisions of this privacy policy. If you do not agree with this privacy policy, you must immediately refrain from using our website, applications, and/or services.

We reserve the right to modify, amend, and revise this privacy policy whenever required by law or for marketing, commercial, technological, or other upgrades, or whenever we deem it necessary, taking into account the applicable law. These revised or updated versions will apply from the date of publication, unless expressly stated otherwise. By using our website, applications, and any revised or updated version, you accept the terms of this privacy policy concerning the updates. If you do not agree with any revision, amendment, or update, you must stop using our website, applications, and/or services.

The websites, applications, or application programming interfaces necessary to access the Services may include links to third-party websites, plug-ins, and applications (“Third-Party Sites”). Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy statements and policies.

Collection of Personal Data

We may collect and process your personal data as follows:

Category of Personal Data Details
Identity Data Your email address, first name, maiden name, last name, username or similar identifier, date of birth, gender, residential address, postal address, contact phone number, payment account number, trading account details, bank statements, source of funds, and wealth. Identity documents (national ID card, passport, driver's license, or other identification documents), proof of address, occupation, industry, financial situation.
Biometric Data Photo, video of the data subject, other biometric identifiers, and/or biometric information of the data subject.
Financial Data Bank account, payment card details, amounts associated with accounts, external account details, source of funds, and associated documentation.
Social Identity and Preference Data Information about references concerning you, your close relationships, your preferences, your interests, your favorites, your risk assessment, your compliance assessment.
Verification Data Personal data that FUTURE INVEST collects for the purpose of conducting customer due diligence checks under applicable anti-money laundering laws, photo, live video transmission recording.
Basic Data FUTURE INVEST collects personal data available from open sources.
Transactional Data Personal data concerning your fiat and cryptocurrency payment transactions, transaction activity log, billing, payment details, and other financial, crypto, and settlement details obtained by us when you use our Services, to perform and administer your transactions; details of open, executed, non-executed buy/sell orders on market/limit/stop-loss and others, order details, history; other details of any transaction you make using the Services, the website, or the application.
Device Data Domain and host from which you access the Internet, operator and carrier data, IP address of your computer or other usable device, device type, category and model, web browser type, and operating system software, unique identifiers of your devices when using Android and/or iOS mobile applications, time zone setting, location data, language data, operating system and platform, diagnostic data such as crash logs, and any other data we collect for technical diagnostics, and other information.
Profile and Usage Data We collect your personal data during your current and future visits and use of the website or applications, as indicated below in the Cookies section, login data. Your username and password, your user identification number, the date and time you access our website or applications, the address of the website from which you accessed our website, the applications when you visit us, other information generated by you when you communicate with us, information on how you use the website, the application, and the services.
Marketing and Communication Data Your preferences for receiving marketing from us or third parties, communication between FUTURE INVEST and the Client (requests submitted via the website, email, social networks, or chat), your survey responses, voice recording of communications between you and us. Please note that we may also ask you to prove that you own or control a particular blockchain address. We are required to ask for this information to comply with anti-money laundering and counter-terrorism financing requirements, and to ensure we protect against and report any suspicious activity.

Please note that if you directly disclose your personal data, or sensitive personal data (such as, among other things, racial or ethnic origin, political opinions, religious beliefs, physical or mental health, membership in an organization, etc.), through public features, this information may be collected and used by others.

Additionally, we consider certain categories of personal information to be sensitive and these sensitive data require additional protective measures. We will only collect, use, store, and transfer your sensitive data if we can meet both the legal basis requirements and at least one of the additional required conditions.

The additional conditions are as follows:

  • Regulatory circumstances: Personal data is processed under circumstances provided by regulation;
  • Consent: You have given your consent to the processing of your sensitive data;
  • Information made public by you: Sensitive data has become public as a result of your actions;
  • Judicial procedure: Processing is necessary for the purposes of, or in connection with, any judicial procedure, to obtain legal advice, or is otherwise necessary to establish, exercise, or defend legal rights;
  • Public functions: Processing is necessary for the exercise of any function conferred on any person by or under any legislative text.

Purposes of Personal Data Processing

For the purposes of applicable law, we are the data controller of your personal information and will securely store all data that you submit to us and/or that we otherwise receive. We may use your personal data for the following purposes:

  • Contractual Purpose – to register you on our platform, to conclude and execute a service agreement, and to properly provide our Services (which may include disclosure to relevant third parties as indicated below); to process and provide our Services and any website, application features, including executing, managing, and processing all instructions or orders you place; to manage, process, collect, and transfer payments, fees, and charges, and to collect and recover payments due to us.
  • Analytical Purpose – to provide general statistics regarding the use of our website or applications; to keep our records up to date and study how customers use our services; to prevent misuse of our services and promotions; for compliance, quality assurance, and training purposes; to manage our relationship with you, which will include asking you to leave a review, respond to a survey, or keep you informed about our business activities and product developments.
  • Marketing and Advertising Purpose – to send you a welcome email following registration procedures; to occasionally send you updates about our Services; to contact you for survey purposes (you are not obliged to respond to these surveys); for other marketing purposes; to advertise our Services to you and understand the effectiveness of the advertising we offer you. We may use your personal data to determine which products, services, and offers may be relevant to you. You will receive marketing communications from us if you have requested information and consented to receive marketing communications, or if you have made a purchase from us and have not opted out of such communications.
  • Compliance Purpose – to maintain the accuracy of our records; to verify your personal data for the purpose of managing our client relationships and complying with know-your-customer (KYC) regulations; to comply with legal and regulatory obligations related to anti-money laundering (AML), counter-terrorist financing (CTF), preventing criminal activities, and protecting our legal interests; to perform relevant risk assessments and management; to use the services of financial institutions, crime and fraud prevention companies, risk measurement companies; to conduct background checks, detect, investigate, report, and prevent financial crime broadly, comply with applicable laws and regulations, and resolve them.
  • Communication Purpose – to contact the Client for administrative purposes such as customer service, resolving technical or legal issues related to the provided Service, or sharing updates and notifications about the Service.

Please note that we may process your personal data for multiple legal grounds depending on the specific purpose for which we are using your data. If you need details about the specific legal grounds for processing your personal data, please contact us.

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to obtain an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

We may also need to process your personal data as part of or during the negotiation of any merger, financing, acquisition, business transfer, divestiture, bankruptcy, dissolution, transaction, or proceeding involving all or part of our shares, business, or assets. This will be based on our legitimate interests in conducting such a transaction or to satisfy our legal obligations.

Sources of Obtaining Your Personal Data

We collect personal data from the following sources:

  • From you when you visit our website, use our applications, and/or use our services;
  • From you when you enter into an agreement with us;
  • From you when you provide your personal data for identification and KYC purposes;
  • From you when you submit inquiries, claims, emails, or call us;
  • From our clients when they make transfers to you or identify you as the recipient of assets;
  • From financial institutions;
  • From registers;
  • From our partners, such as identification providers;
  • From other sources.

We use different methods to collect information from you and about you, including:

  • Direct Interactions – You may provide us with your personal data by directly interacting with us, including by filling out forms, providing a visual image of yourself through the Service, by email, or otherwise. This includes personal data you provide when you request services, visit our website or application, use our services, give us feedback, contact us, respond to marketing sent to you, participate in a survey, including through social media.
  • Automated Technologies – When you interact with us through our website or application, we automatically collect your personal data. We collect this personal data using cookies, server logs, etc.
  • Publicly Accessible Sources – We also obtain information about you from third parties or publicly accessible sources.

Data security is very important to us and to protect your data, we will organize and take all necessary and appropriate measures and technologies to safeguard and secure your data collected through this website.

To use all features of our website, you may be required to provide certain data, including one or more passwords. You are responsible for the confidentiality and security of your password(s).

Although we do our best to protect your data, you should be aware that transmitting any information over the Internet is not completely secure and is done at your own risk and discretion. Therefore, we cannot guarantee the security of transmitting your data to our website or application when it is beyond our reasonable control.

You agree to inform us immediately of any unauthorized access or use of your account or any other security breach by email: contact@ivesfut.com, and we will notify you in case of a data breach that may result in severe personal, health, or financial harm.

Security

Based on the nature of the risks presented by the proposed processing of your personal data, we will implement the following appropriate security measures:

  • Organizational measures (including, but not limited to, staff training and policy development);
  • Technical measures (including, but not limited to, physical data protection, encryption); and
  • Ensuring continued availability, integrity, and accessibility (including, but not limited to, ensuring appropriate backups of personal data).

Security measures must be applied to protect personal data against any accidental or unauthorized processing, disclosure, or destruction. Unless we are required or permitted by law to do so, and subject to our business relationships with relevant third parties (our partners, service providers, contractors, agents, financial institutions, social media, without limitation), we will not disclose your personal data to unrelated third parties for security reasons.

The security of personal data is very important to us and to protect your personal data, we will organize and take all necessary and appropriate measures and technologies to safeguard and secure your personal data collected through the website or applications.

To use all features of our website or applications, you may need to provide certain personal data, including passwords. You are responsible for the confidentiality and security of your passwords.

Although we do our best to protect your personal data, you should keep in mind that transmitting any information over the Internet is not entirely secure and is done at your own risk and discretion. Therefore, we cannot guarantee the security of transmitting your personal data to our website or applications whenever it is beyond our reasonable control.

You agree to inform us immediately of any unauthorized access or use of your account or any other security breach by email: contact@ivesfut.com, and we will notify you in case of a data breach that may result in severe personal, health, or financial harm.

Although there is an inherent risk in sharing data on the Internet, we have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, damaged, or accessed in an unauthorized or illegal manner, altered, or disclosed.

Our Obligations under the GDPR and Other Applicable Data Protection Laws

Your personal data will be:

  • Collected only for valid purposes that we have clearly explained to you and not used in a manner incompatible with those purposes;
  • Used lawfully, fairly, and transparently;
  • Accurate and kept up to date;
  • Relevant to the purposes for which we have informed you and limited to those purposes only;
  • Retained only for as long as necessary for the purposes we have informed you of;
  • Stored securely and protected against unauthorized or unlawful processing, as well as against accidental loss or destruction, using appropriate technical and organizational measures.

Rights of Data Subjects

You have rights that we need to inform you about. The rights available to you depend on the reason we process your personal data.

  1. Right of Access (GDPR, Article 15) – You have the right to request FUTURE INVEST to provide a copy of the personal data being processed, access to your personal data, and confirmation if we are processing your personal data.
  2. Right to Rectification (GDPR, Article 16) – You have the right to request FUTURE INVEST to correct any inaccurate or incomplete personal data.
  3. Right to Erasure (GDPR, Article 17) – Sometimes called the right to be forgotten, you have the right to request FUTURE INVEST to delete your personal data, unless FUTURE INVEST is required to continue processing it under the law or a contract, or if FUTURE INVEST has other legitimate grounds for continuing the processing.
  4. Right to Restriction of Processing (GDPR, Article 18) – You have the right to request FUTURE INVEST to limit the processing of your personal data if the data is inaccurate or incomplete or if the processing is unlawful.
    • Due to anti-money laundering regulations, counter-terrorism financing, and fund transfer rules, we are required to retain your personal data for at least 8 years after the end of the relationship. Biometric data is treated and stored similarly. This period may be extended if applicable law provides for it. Restricted data is archived and kept separately and cannot be accessed automatically or by unauthorized personnel.
    • Your personal data will be retained as long as necessary for the appropriate processing purposes and in compliance with applicable laws. We take into account existing regulatory requirements, contractual obligations, your instructions, and our legitimate interests when assessing the retention period. If your data is no longer needed for specified purposes, it will be deleted or destroyed.
  5. Right to Information (GDPR, Article 19) – FUTURE INVEST is obliged to provide all information that the client has the right to receive. This policy includes all such information and is available on our website and applications at all times.
  6. Right to Data Portability (GDPR, Article 20) – You have the right to request FUTURE INVEST to provide your personal data or, if technically possible, to a third party, which you have provided to FUTURE INVEST and that is processed based on your consent or a contract.
  7. Right to Object (GDPR, Article 21) – You have the right to object to the processing of your personal data if you believe that FUTURE INVEST has no legal basis for processing the data and if there is something in your particular situation that justifies your objection based on an impact on your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds for processing that override your rights and freedoms.
  8. Right to Withdraw Consent (GDPR, Article 7) – You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal does not affect the legality of the processing carried out before the withdrawal. If you withdraw your consent, we may not be able to provide certain services, and we will inform you if this is the case at the time of withdrawal.
  9. Right to Lodge a Complaint – You have the right to lodge a complaint regarding the processing of your personal data.
    • You have the right to lodge a complaint with the competent supervisory authority. For EEA users, this is a local data protection authority.
  10. Right to Transfer Personal Data to Third Parties – You may request the transfer of personal data to you or a third party, and we will provide it to you or the third party you choose (where technically possible). Note that this right only applies to automated information for which you initially gave your consent or where we used the information to fulfill a contract with you.

Automated Decision-Making Process

FUTURE INVEST provides cryptocurrency-related services to clients, with residents from certain jurisdictions eligible to use our services. FUTURE INVEST uses automated decision-making as part of the pre-contractual processing to determine whether a client qualifies to use FUTURE INVEST's services.

Automated decision-making refers to decisions made solely based on the automated processing of the user's personal data. This involves using software or algorithms that require no human intervention.

During the onboarding process, users are asked to provide their address and personal identification. Automated decision-making is necessary to enter into an agreement with FUTURE INVEST. It is used to verify and accept or reject a client's application for a service agreement with FUTURE INVEST. If rejected, FUTURE INVEST will inform the user of the reasons for the rejection via email.

In addition to processing personal data for identification and verification purposes, we use third-party services for document verification, including KYC validation and checking information against national registers. For potential sanctions, politically exposed persons (PEPs), and negative media information, we use third-party filtering services.

For the implementation of our legitimate interests in combating money laundering and terrorism financing, we may verify your information against credible public sources, monitor your transactions, provide information to regulatory authorities, and maintain relevant records.

Transfer of Personal Data to Third Parties

FUTURE INVEST may transfer your personal data to third parties such as:

  • Legal and Regulatory Authorities – FUTURE INVEST is required to disclose client personal data to legal and regulatory authorities as mandated by law.
  • Server Hosts and IT Providers – These include server hosts that store FUTURE INVEST's data, internet/software service providers, and IT specialists.
  • Identification and Verification Service Providers – These help FUTURE INVEST verify clients and ensure compliance.
  • Communication Service Providers – These assist FUTURE INVEST in staying in contact with clients and providing necessary support.
  • Marketing Service Providers – These help with marketing services.
  • Banking Service Providers – These assist FUTURE INVEST in delivering its services.
  • Other Third Parties – We use or may use facilities of other third parties (our partners, service providers, subcontractors, agents, financial institutions, social networks, etc.) to provide our services and manage certain processes necessary for the functioning of our website and applications. These third parties will have access to the personal data you provided and/or received by us.

Your personal data may be accessed as needed and shared with our employees, subcontractors, agents, consultants, or authorized persons who are required to process the data to perform their tasks.

We may also need to share your personal data with various financial institutions and/or law enforcement agencies, regulatory authorities, and financial crime investigation services, courts, to comply with applicable laws, prevent fraud, or enforce an agreement we have with you. We may also share your data to comply with applicable laws and regulations, respond to legal requests from law enforcement, and enforce an agreement with you.

Our website and applications may include references or links to third-party websites. External links may include clickable text, banners, or image links to other websites. We do not control these outbound websites and are not responsible for their content, terms of service, or policies. This privacy policy governs only our website and applications and does not extend to your use of other websites, including those of our partners, service providers, or social networks. We recommend checking the privacy policies of other websites before using them.

FUTURE INVEST has taken steps to ensure that these data recipients protect the confidentiality and security of personal data and that personal data is processed only for the provision of the service and in compliance with applicable law.

These third parties may be located in countries outside the European Economic Area (EEA) whose privacy regulations may differ and are not on the European Commission's list of countries with adequate data protection. In these countries, the security of personal data (including protection against misuse, unauthorized access, disclosure, alteration, or destruction) may not be guaranteed to the same extent as within the European Union due to the lack of an adequate level of data protection.

However, when transferring personal data collected outside the EEA, FUTURE INVEST must ensure the application of appropriate safeguards, such as standard contractual clauses and data processing agreements.

Cookies

Our website and applications use cookies (“Cookies”), which are small text files stored on your computer or device to personalize and enhance your experience when visiting and using our website or application, as outlined in our cookie policy. Our website and applications provide a cookie preference tool allowing you to accept/enable or refuse/disable the use and storage of cookies on your computer or other usable device.

You can learn more about cookies by visiting our cookie policy.

Social Media

We may have official profiles on social media. We advise you to verify the authenticity of these profiles before using them. We will never ask you for your passwords or personal data on social media. When you use social media buttons, you do so at your own risk and discretion.

Downloads

All documents, files, or materials available for download from and via our website or applications are provided at your own risk. While we adhere to measures regarding authentic downloads, we advise you to verify the authenticity of downloads, including using antivirus programs. We disclaim any responsibility for downloads from third-party websites.

Emails and Marketing Messages

When we have informed you and you have consented, we may use your personal data to send you notifications about our services, various profile updates, and newsletters regarding our activities. Email communications and marketing messages may contain technologies to track your activities. You can subscribe or unsubscribe from these communications by contacting us via email or using the contact details provided in the message.

Contact Us

If you have any questions about this privacy policy or the processing of your personal data, please contact us at:

Data Protection Officer: contact@ivesfut.com

Copyright © 2025 Tous Droits Réservés.

FUTURE INVEST